An HR department generally works for the employer instead of the employees. However, this doesn’t mean that those who work in that department shouldn’t be looking out for the best interests of your workers. Fortunately, there are some easy steps that can create a culture of protecting employee rights and providing a safe environment to work in.
Take Complaints Seriously
If a worker says that he or she has been harassed by a colleague, manager or another affiliated party, take the complaint seriously. By starting a full investigation immediately with a lawyer from a firm like Hoffmans Injury Lawyers, it will make the worker feel as if the company cares. Furthermore, make sure that your workers know no retaliatory actions will be taken for filing a complaint regardless of who is being accused of misconduct.
Take Employee Needs Seriously
If employees say that they need better safety equipment, it is something that HR representatives should discuss with management. When an employee says that he or she needs time off for a personal matter, make sure that the worker gets that time off. By being there for the workers, they won’t be as hesitant to make suggestions that may improve the company both now and in the long run.
Communicate With Injured Workers
Workers who have been hurt on the job may need several weeks or months to recover from their injuries. Staying in touch with the injured worker is another way that a company shows that it cares. Those who are entitled to workers’ compensation benefits should be able to ask about the progress of a claim or speak generally about their case with an HR representative. Taking this step may reduce worker frustration and reduce the odds of a lawsuit or other action against the company.
Abide By Other Relevant Employment Laws
Employees should never be denied breaks or lunches if they have earned them. They should also be paid overtime for working more than 40 hours a week. Failing to properly provide rest breaks or proper pay may engender a sense of resentment against the company. An HR department that knows and follows employment law can work with employees to solve problems instead of exacerbating them.
Those who work for your company deserve an HR staff that cares about their needs. Taking steps to intervene when someone is feeling threatened or taken advantage of may result in greater employee loyalty. This may reduce turnover and the damage it can do to a brand over the long-term.
